Custom Downloads problem

Hello. I’m trying to download dataset using my own gene list. It shows unexpected error after I click “download file” button. Yesterday I can use the function successfully. So does anyone know how to do with this problem? Thanks for your time.

I have met it for three days!!!

Same issue.
Chrome/Windows 10 (2 different PCs)
Custom cell line lists generated with the tool.
Short lists (~10) genes
various data sets

All combinations tried failed…

It seems to be working properly now. Thank you


This should be resolved now. You can see more information at Nov 23rd Portal outage resolved