# Unable to search anything in the search box

**URL:** <https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203>\
**Category:** Report an Issue\
**Tags:** portal\
**Created:** [September 18, 2020, 6:04am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203 "2020-09-18T06:04:57Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jlwu1991](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/jlwu1991/32/85_2.png) [@jlwu1991](https://forum.depmap.org/u/jlwu1991)\
**Post date:** [September 18, 2020, 6:04am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/1 "2020-09-18T06:04:57Z")

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**A user report**

Generally when a gene/compound name typed, the corresponding gene/compound will be listed in the search box. However, recently I was unable to search anything in the search box, anyone could help me out?

many thanks.

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/depmap/original/1X/e98a8d92de4311383134d4547a61f1b7935f50c7.png)

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**Author:** ![aborah](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/aborah/32/5_2.png) [@aborah](https://forum.depmap.org/u/aborah)\
**Post date:** [September 22, 2020, 1:59am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/2 "2020-09-22T01:59:20Z")

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Hello @jlwu1991,

I tried to check this issue but it was working for me. Can you try it again and confirm that it is reproducible. If you are still having this issue, can you post some more details like your OS and Browser versions

 ![Screen Shot 2020-09-19 at 7.34.46 PM](https://canada1.discourse-cdn.com/flex035/uploads/depmap/original/1X/294a9c7a27bf1b9722e998a45d5e61b2682eaf96.png) ![Screen Shot 2020-09-19 at 7.35.01 PM](https://canada1.discourse-cdn.com/flex035/uploads/depmap/original/1X/9cd02e929e7008a09e40551542d590a2187b3d17.png)

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**Author:** ![jlwu1991](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/jlwu1991/32/85_2.png) [@jlwu1991](https://forum.depmap.org/u/jlwu1991)\
**Post date:** [September 26, 2020, 7:00am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/3 "2020-09-26T07:00:02Z")

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Thank you @aborah, Actually I have tried Microsoft edge (version 85.0.564.51) and chrome browser (version 85.0.4183.121), neither work! My OS version is Windows 10 professional (version 2004).

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**Author:** ![Kristopher\_Josephson](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/kristopher_josephson/32/459_2.png) [@Kristopher\_Josephson](https://forum.depmap.org/u/Kristopher_Josephson)\
**Post date:** [April 12, 2022, 6:33pm UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/4 "2022-04-12T18:33:42Z")

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I am having the same problem. When I type braf nothing happens. The browser just sits there without producing suggested genes.

I’ve tried chrome, edge, and firefox and also upgraded from Windows 10 to Window 11,

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**Author:** ![pmontgom](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/pmontgom/32/4_2.png) [@pmontgom](https://forum.depmap.org/u/pmontgom)\
**Post date:** [April 13, 2022, 7:25pm UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/5 "2022-04-13T19:25:19Z")

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I’m unable to reproduce this. Based on the styling of the drop down in the screenshot, I suspect an error has occurred while setting up the page. Unfortunately, I’m unable to recreated it on my machine.

If possible, I’d like some more information from your browser. Would it be possible to share a screenshot of your browser’s console?

(To view the browser console, in Chrome, press **Option + ⌘ + J** (on macOS), or Shift + CTRL + J (on Windows/Linux). a window should pop up that looks like

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/depmap/original/1X/7a3495a399bab475c3dfa373838a78842e0e31ee.png)  
…except in your case, I’m suspecting there may be an error, which would appear as red text in this box.)

That would be very helpful to diagnose this problem.

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**Author:** ![CTsai](https://avatars.discourse-cdn.com/v4/letter/c/c67d28/32.png) [@CTsai](https://forum.depmap.org/u/CTsai)\
**Post date:** [May 27, 2022, 8:11am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/6 "2022-05-27T08:11:24Z")

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I also have the same issue.  
It was not happened 2 years ago, but it suddenly happened last year.  
I hope the error massage can help.

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/depmap/original/1X/28dcfa133a67048010d1e267762f460675fa7ffb.png)

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**Author:** ![CTsai](https://avatars.discourse-cdn.com/v4/letter/c/c67d28/32.png) [@CTsai](https://forum.depmap.org/u/CTsai)\
**Post date:** [June 3, 2022, 8:53am UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/7 "2022-06-03T08:53:59Z")

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For update, I have no idea what was happened, but it fixed.  
I can search everything as normal. Thank you.

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**Author:** ![lenameissner](https://avatars.discourse-cdn.com/v4/letter/l/9e8a1a/32.png) [@lenameissner](https://forum.depmap.org/u/lenameissner)\
**Post date:** [February 21, 2023, 11:03pm UTC](https://forum.depmap.org/t/unable-to-search-anything-in-the-search-box/203/8 "2023-02-21T23:03:50Z")

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we have the same issue, can’t search anything, tried different browers and also IOS and windows and nothing worked. Do you have any suggestions?
