# Unable to download the drug sensitivity data

**URL:** <https://forum.depmap.org/t/unable-to-download-the-drug-sensitivity-data/557>\
**Category:** Report an Issue\
**Tags:** compound-screens, data\
**Created:** [April 13, 2021, 8:23pm UTC](https://forum.depmap.org/t/unable-to-download-the-drug-sensitivity-data/557 "2021-04-13T20:23:58Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![pmontgom](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/pmontgom/32/4_2.png) [@pmontgom](https://forum.depmap.org/u/pmontgom)\
**Post date:** [April 20, 2021, 6:32pm UTC](https://forum.depmap.org/t/unable-to-download-the-drug-sensitivity-data/557/2 "2021-04-20T18:32:29Z")

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When you say you’re downloading the data, are you using the “custom download” tool? If so perhaps you’re running into the same problem as reported in [Custom downloads](https://forum.depmap.org/t/custom-downloads/536) ?

I mention a workaround there until we deploy the new release which includes the fix.

However, if you’re experiencing a different problem, please let us know a little more information. (Are you downloading the data via the “Custom download” tab? Or a download link on some page?)

Thanks,  
Phil

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