# Can not load CpG Methylation data

**URL:** <https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750>\
**Category:** Issues and Bugs\
**Created:** [August 8, 2023, 4:54pm UTC](https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750 "2023-08-08T16:54:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nemo](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Nemo](https://forum.depmap.org/u/Nemo)\
**Post date:** [August 8, 2023, 4:54pm UTC](https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750/1 "2023-08-08T16:54:28Z")

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Hi, i want to get the information of the CpG Methylation data of gene, when i choose any cancer types, and click “load” button, the page can not display the information, just loading and loading, even waiting for a long time.  
Cloud you please help me chec it?

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**Author:** ![pmontgom](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/pmontgom/32/4_2.png) [@pmontgom](https://forum.depmap.org/u/pmontgom)\
**Post date:** [August 10, 2023, 2:14pm UTC](https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750/2 "2023-08-10T14:14:36Z")

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Yes, it appears there is a server error when trying to retrieve the CpG methylation data.

I’ll ask a developer to investigate.

Thanks for letting us know about this!

Phil

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**Author:** ![pmontgom](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.depmap.org/pmontgom/32/4_2.png) [@pmontgom](https://forum.depmap.org/u/pmontgom)\
**Post date:** [August 11, 2023, 2:49pm UTC](https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750/3 "2023-08-11T14:49:11Z")

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Hello,

Yes, it was related to the server migration and it has now been fixed.

Let us know if you encounter any other problems.

thanks,  
Phil

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**Author:** ![Nemo](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Nemo](https://forum.depmap.org/u/Nemo)\
**Post date:** [August 15, 2023, 9:25am UTC](https://forum.depmap.org/t/can-not-load-cpg-methylation-data/2750/4 "2023-08-15T09:25:07Z")

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Thank you for your help, now it works well.
